How
to Order
Owner, Operator, End User:
Fleet Engineers' products are sold throughout the world. Please call our main office at 800-333-7890 or email us to find a dealer near you.
Dealers & Distributors:
Call, fax, or mail your order to Fleet Engineers.
Our normal sales desk hours are 8:00 a.m.- 5:00 p.m.
EST.
Phone: 1 800 333 7890
Fax (24 Hours): 231 777 2720
Address: 1800 E. Keating Avenue,
Muskegon, MI 49442-6189 U.S.A.
All custom products have specific "How to Order" instructions
listed with the product description which can be found
in the product catalog.
Popularity
Code
Popularity code can be used to estimate the availability
of a given product; (A) current production - immediate
availability, (B) current production - standard availability
(5-7 business days), and (C) non-current production. This popularity code is based on our main facility in Muskegon, MI.
Cross
Reference Guide & Complete Product Index
A cross reference guide and complete product index can
be found here. All product
part numbers are listed in numerical order.
Conversion
Charts
Measurements throughout the catalog are given in decimal
figures and are rounded to two decimal places. A conversion
page can be found here for your convenience.
Warranty
Information
Registered Trademarks and OEM
Logos: Due to trademark restrictions, products
personalized with OEM logos are only available through
their respective Truck/Trailer dealers and are contained
within only to represent their availability to such
dealers.
Warranty - General:Seller warrants to Buyer all goods, if properly installed, used only for uses and in the manner recommended by Seller, and not damaged from any external cause, against defective workmanship and material for the warranty period specified in the specification sheet for each item, but in no event longer than six (6) months from date of shipment; provided that any defect has not been caused by misuse, careless handling, or where repairs have been made or attempted by parties other than Seller. EXCEPTION: CHROME PLATING IS NOT GUARANTEED. See Returned Goods section for specific instructions. Seller’s warranties extend to Buyer and to no other person.>
Warranty - Chrome Plating:Chrome plating on products is not warranted beyond the initial installation date of the product. The performance of plating cannot be guaranteed due to the conditions of service. Damage from stones or road debris can destroy the integrity of the coating surface and cause corrosion to ensue. Damage due to the impact or collision with another object and road and vehicle vibration are likely at some point during the life of the product. Therefore, Seller only warrants the plating quality until any plated product is put into service. Seller's plating is specified to be the high grade automotive exterior quality and designed for atmospheric conditions in existence on today’s highways. Maintenance and care of the finish are required to maintain its like-new condition.
Limitation of Warranty:No claim under the above warranty shall be honored unless (i) it is submitted to Seller in writing within sixty (60) days after discovery and on or before the sixtieth (60th) day after expiration of the warranty period, and (ii) Buyer shall cease to use the goods and give Seller a full written report supporting its claim. If Seller finds the equipment to be defective, the Seller will repair or replace it without charge and bear the cost of transportation for the defective goods. Except as provided by this paragraph, Seller shall not be liable for any labor, transportation or other expense required to replace or repair defective goods nor in any event for any direct, indirect, special, incidental or consequential damages arising out of or occasioned by a defect or failure of any goods sold to Buyer, nor for any loss arising from the use or resale thereof. SELLER PROVIDES NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION OF THE GOODS CONTAINED IN THIS CONTRACT.
Returned Goods:All returned goods must have an authorization number assigned by Seller. Items returned for credit will be subject to a 20% restocking charge and must be returned FREIGHT PREPAID. No items for return will be accepted beyond twelve (12) months from date of shipment, or if an overstock situation exists at the time of request. Customer must supply Seller with invoice number and purchase order number from which shipment was made. ONLY CURRENT MODEL PARTS IN SALEABLE CONDITION WILL BE ACCEPTED. If Seller accepts an unauthorized return, it will be subject to a 25% restocking charge.
The complete Seller's Terms & Conditions can
be found here.
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