How
to Order
Owner, Operator, End User:
Fleet Engineers' products are sold throughout the world. Please call our main office at 800-333-7890 or email us to find a dealer near you.
Dealers & Distributors:
Call, fax, or mail your order to Fleet Engineers.
Our normal sales desk hours are 8:00 a.m.- 5:00 p.m.
EST.
Phone: 1 800 333 7890
Fax (24 Hours): 231 777 2720
Address: 1800 E. Keating Avenue,
Muskegon, MI 49442-6189 U.S.A.
All custom products have specific "How to Order" instructions
listed with the product description which can be found
in the product catalog.
Popularity
Code
Popularity code can be used to estimate the availability
of a given product; (A) current production - immediate
availability, (B) current production - standard availability
(5-7 business days), and (C) non-current production. This popularity code is based on our main facility in Muskegon, MI.
Cross
Reference Guide & Complete Product Index
A cross reference guide and complete product index can
be found here. All product
part numbers are listed in numerical order.
Conversion
Charts
Measurements throughout the catalog are given in decimal
figures and are rounded to two decimal places. A conversion
page can be found here for your convenience.
Warranty
Information
Registered Trademarks and OEM
Logos: Due to trademark restrictions, products
personalized with OEM logos are only available through
their respective Truck/Trailer dealers and are contained
within only to represent their availability to such
dealers.
Warranty - General: All
products are guaranteed for one (1) year from date
of shipment against defects in workmanship and material,
provided defect has not been caused by misuse, careless
handling, or where repairs have been made or attempted
by parties other than manufacturer. EXCEPTION: CHROME
PLATING IS NOT GUARANTEED. See Returned Goods section
for specific instructions.
Warranty - Chrome Plating: Chrome plating on chrome products is not warranted
beyond the initial installation date of the product.
The performance of the plating cannot be guaranteed
due to the conditions of service. Damage from stones
or road debris can destroy the integrity of the coating
surface and cause corrosion to ensue. Damage due to
the impact of collision with another object and road
and vehicle vibration are likely at some point during
the life of the product. Therefore, Fleet Engineers
can only warrant the plating quality until it is put
into service on the vehicle. Fleet Engineers' plating
is specified to be the high grade automotive exterior
quality and designed for atmospheric conditions in
existence on today's highways. Maintenance and care
of the finish are required to maintain its like-new
condition.
Limitation of Warranty: Seller warrants to Buyer all goods, if properly installed,
used only in the service for which recommended by
Seller, and undamaged from any external cause, against
defective workmanship and material for the warranty
period specified in the specification sheet for each
item of equipment. No claim under this warranty shall
be honored unless (I) it is submitted to Seller in
writing within sixty (60) days after discovery and
on or before the sixtieth (60th) day after expiration
of the warranty period, and (II) Buyer shall cease
to use the goods and give Seller a full written report
supporting its claim. If Seller finds the equipment
to be defective, the Seller will repair or replace
it without charge and bear the cost of transportation
for the defective goods. Except as provided by this
paragraph Seller shall not be liable for any labor,
transportation or other expense required to replace
or repair defective goods nor in any event for any
general, special or consequential damages arising
out of or occasioned by a defect or failure of any
goods sold to Buyer, nor for any loss arising from
the use or resale thereof. Any implied warranty of
merchantability or of fitness in any other warranty
specified above is expressly excluded.
Returned Goods: All returned
goods must have an authorization number assigned by
Fleet Engineers. Items returned for credit will be
subject to a 20% restocking charge and must be returned
FREIGHT PREPAID. No items approved beyond twelve (12)
months from date of shipment, or if an overstock situation
exists at the time of request. Customer must supply
Fleet Engineers with invoice number and purchase order
number from which shipment was made. ONLY CURRENT
MODEL PARTS IN SALABLE CONDITION WILL BE ACCEPTED.
Unauthorized returns will be subject to a 20% restocking
charge.
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